FAQS

2. Do you offer international shipping?
Yes, we ship internationally!
We’re excited to bring our products to customers around the world.

3. How long does shipping take?
We process orders within 1–3 business days. Shipping typically takes 3–7 business days depending on your location. You’ll receive a tracking number as soon as your order ships.

4. How can I track my order?
Once your order is shipped, you will receive an email with tracking details. You can use this link to follow your package until it arrives.

5. What is your return policy?
We accept returns within 14 days of delivery. To start a return, please email us at info@thecollectorgarage.shop with your order number and reason for return.

6. What payment methods do you accept?
We accept all major payment options, including:

Visa, MasterCard, American Express, Discover

PayPal

Shop Pay

Apple Pay

Google Pay

Afterpay (Buy now, pay later in 4 interest-free installments)

Your payment information is encrypted and secure at all times.

7. Can I exchange an item?
Yes, exchanges are accepted. Please contact us to arrange an exchange.

8. What should I do if I receive a damaged or incorrect item?
If you receive a defective or incorrect item, please contact us within 3 days of delivery at info@thecollectorgarage.shop ;with a photo of the item and your order number. We’ll make it right as quickly as possible.

9. Can I cancel or change my order after placing it?
If your order hasn’t been processed yet, we can cancel or make changes. Please contact us as soon as possible at 270-564-5662 or email info@thecollectorgarage.shop.

10. How do I contact customer service?
You can reach us anytime by email at info@thecollectorgarage.shop or by phone at

270-564-5662 during business hours.

11. Where are you located?
thecollectorgarageis based in Dallas Texas. Our full address is:

3185 Galleria Rd, Dallas Texas 75240, United States